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Myka Designs Collection is true 'costume jewellery' which is made from base materials of brass, stainless steel and pewter . Our designs are then electroplated in a variety of precious metal finishes; rhodium, 18k Gold, Rose Gold, Antiqued Sterling Silver, Antiqued Brass, Antiqued Gold. Other materials we use are leather, glass beads, Swarovski Crystals and Semi-precious beads.
Although your Myka Designs jewelry is well-made, care should be taken. Being mindful of its condition will help keep it looking like new.
Many factors influence the wear and tear of jewellery including perspiration, perfume, hairspray, alcohol and medications consumption, body imbalance, stress, air pollution and others. These factors can provoke a chemical reaction in the metal finishes.
Crystals and leathers cannot tolerate any form of chemicals.
How often and how you care for your Myka will also determine its appearance and longevity. Nothing looks brand new forever, but with a little TLC your Myka Designs Jewellery will last you a very long time and get you many, many compliments!
To keep your Myka Jewellery looking its best:
A little love goes a long way!
If you take the proper care of your jewelry it will reduce the chance of damage and give you many years of adornment.
If you have any question about how to clean or care for your Myka Designs jewellery, feel free to contact us - we're here to help. (link to customer service email)
At Myka Designs we stand behind the quality of our product. On rare occasions, your jewellery may be damaged or defective. Myka Designs offers a repair policy that is simple, convenient, and insures every piece of Myka Designs Jewellery with a limited TWO-year warranty against manufacturing defects and a lifetime service for repairs* (*repair charges outside of the 2 year warranty will apply)
Should you have a damage, please contact our customer service department firstname.lastname@example.org for a Return Authorization # and instructions.
The TWO-year warranty starts from the date of purchase.
Please note that we will honor our warranty regardless of where your Myka Designs was purchased.
Once your item is received, we'll contact you with an estimated timeframe of repair/replacement. And advise if there will be any costs associated. Although we will work hard to repair your item as soon as possible, please allow up to 4 weeks for any repair. Myka Designs shall have no obligation to repair, replace, or refund until the defective product is returned to Myka Designs. A replacement product assumes the remaining warranty of the original product or ninety (90) days from the date of replacement or repair, whichever period is longer.
The TWO-year limited warranty against manufacturing defects does not cover;
The warranty is limited to repair or replacement only and is at the sole discretion of Myka Designs. In all cases we do our best to support our Myka customers with a fair and reasonable repair policy and as a service will always endeavor to repair(sometimes at a cost) a piece of Myka as long as we are able to do so and have the materials required.
Please see our Care Advice page for more details on how to keep your Myka Designs Jewellery in its best condition.
This Limited Warranty applies only to products manufactured by Myka Designs Inc and which bears our brand name. This Limited Warranty does not apply to damage caused by accident, abuse, misuse, misapplication, or use of non-Myka Designs products.
THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE EXTENT PERMITTED BY LAW, MYKA DESIGNS SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF MYKA DESIGNS CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES UNDER THIS LIMITED WARRANTY, ALL SUCH WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. MYKA DESIGNS IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY. NO MYKA DESIGNS RETAILER, AGENT, OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION, EXTENSION, OR ADDITION TO THIS LIMITED WARRANTY.
We apologize that your Myka Designs product is in need of repair.
Please follow these Return Authorization procedures:
You will require a RA# to return any items to us.
Return Authorization Procedure
**Please note that shipments sent to us without a Return Authorization # will be refused and returned to sender at their expense**
Upon receipt of your items, we will confirm if the problem is covered by our warranty and then we will repair or replace it for you as soon as possible. Please read the warranty registration information above for details of the repair policy. When possible, most pieces are repaired immediately, but some pieces may require up to 4 weeks.
PLEASE ENSURE THAT YOU HAVE YOUR RA# BEFORE RETURNING ANY ITEMS TO US
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For further information, please contact us
© MYKA Designs 2017
Toll Free 1-800-608-7703 | Canada 604-324-0020